Privacy policy

Who we are

Air Essentials, Inc. is a licensed HVAC contractor (CSLB #794773) at 610 Eubanks Court, Suite E-10, Vacaville, CA 95688. This policy explains how we handle information you give us through this website and as a customer.

Information we collect

• Information you submit through the contact form on this site: your name, email, phone (if provided), the service you're interested in, and your message.
• Service details you share when you schedule work, such as your address and information about your heating and cooling equipment.
• Basic server logs automatically generated when you visit this site (IP address, browser type, pages viewed, timestamps), used only for security and to keep the site running.

How we use it

• To respond to your message, schedule service and estimates, and provide heating and cooling work.
• To follow up about your service, warranty, and maintenance needs.
• We use your information only to serve you, never for third-party advertising.

What we don't do

• We don't sell or rent your personal information.
• We don't share it with third parties for their own marketing.
• We don't run third-party advertising or analytics trackers on this site. No tracking cookies are set, and no third-party tracking scripts run when you load these pages.

Cookies & tracking

This website does not use advertising cookies, analytics cookies, or third-party tracking pixels. When you submit the contact form, a privacy-friendly security check (Cloudflare Turnstile) loads only at that point to confirm you're human. It is used only to stop spam, not to track you.

Third parties

• Cloudflare: hosts this website and provides the spam protection on our contact form.
• Our contact-form service: messages you send through this site are delivered to us by email through a secure form processor operated by our website provider.
• Financing providers: if you choose to apply for financing, you do so directly with the financing provider under its own terms and privacy policy.

Retention

Contact-form messages that don't lead to service are deleted within 12 months. Customer service records are retained for as long as needed to serve you, honor warranties, and meet legal and tax requirements. You can request earlier deletion of non-required information at any time.

Your rights (California)

You have the right to know what personal information we have about you, to request that we delete it, and to request that we correct it. To make a request, call (707) 446-4080, and we'll respond within 45 days as required by California law. We will not discriminate against you for exercising these rights.

Contact

Air Essentials, Inc.
610 Eubanks Court, Suite E-10
Vacaville, CA 95688
(707) 446-4080